Privacy Policy
1. Introduction
MordenStack ("we," "us," or "our") operates the website mordenstack.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
2. Information We Collect
We may collect information that you voluntarily provide when you:
- Fill out the contact form on our website
- Send us an email or other correspondence
- Request a quote or consultation
This information may include your name, email address, phone number, company name, and any message content you provide.
3. Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Operating system
- Referring URLs
- Pages viewed and time spent on pages
This data is collected through Cloudflare analytics and server logs and is used to improve our website performance and user experience.
4. Third-Party Services
Our website uses the following third-party services:
- OpnForm — to process contact form submissions. Information you submit through the form is processed by OpnForm in accordance with their privacy policy.
- Google Fonts — to serve web fonts. Google may collect your IP address when fonts are loaded.
- Cloudflare — for DNS, CDN, and security services. Cloudflare may collect limited technical data as part of its services.
- Amazon Web Services (AWS) — for website hosting. AWS may process server access logs.
5. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and contact form submissions
- Provide quotes and consultation services
- Improve and optimize our website
- Comply with legal obligations
6. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist in operating our website (as listed in Section 4)
- When required by law or to respond to legal processes
- To protect the rights, property, or safety of MordenStack, our users, or others
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. Contact form submissions are retained for up to 12 months unless you request earlier deletion.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Request portability of your data
To exercise any of these rights, please contact us using the details below.
9. Cookies
Our website does not use first-party cookies. However, Cloudflare may set strictly necessary cookies (such as __cflb and __cf_bm) for security and performance purposes. These cookies do not track your browsing activity across other websites.
10. Security
We implement appropriate technical and organizational measures to protect your personal information, including HTTPS encryption, security headers, and access controls. However, no method of transmission over the internet is 100% secure.
11. Children's Privacy
Our website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us through our contact form.